The Group mostly realizes revenue from direct sales to end customers based on its own, leased or based on the franchise agreement system sales channels  in the Retail segment. The Group manages the network of 3,097 fuel stations: 2,546 own brand stations and 551 stations operated under franchise agreements and carries out sales through 814 retail outlets/ kiosks managed by the RUCH Group. Additionally, the press is sold in third-party outlets, i.e. large organised networks, including franchised and private shops. As part of the publishing activity of the Polska Press Group, revenues are also generated through own websites.

The Group’s direct sales to customers in the Refining, Petrochemical, Gas and Upstream segment are carried out using a network of complementary infrastructure components: fuel terminals, land transhipment bases, pipeline networks, as well as rail transport and tanker trucks. Sales and distribution of energy and gas to customers in the Energy and Gas segment are carried out mostly with the use of own distribution infrastructure.