Social capital

At the ORLEN Group, social capital stands for shared standards, values and behaviours, and for relationships with internal and external stakeholders, including employees, customers, trading partners and local communities, that are based on trust and commitment.

Because we feel responsible for other members of the communities where we operate, we engage in dialogue and support them in various areas of activity. The Group’s preferred method of community engagement is through cooperation and joint initiatives, with due regard given to the impact of business decisions on its immediate social environment.

• The Group operates in accordance with the ORLEN Group Business Strategy until 2030, the ORLEN Group Sustainable Development Strategy for 2021–2023, the ORLEN Group Code of Ethics, and Agenda 2030 – the UN resolution on sustainable development at the global and local level.
• Charitable activities are governed by the ORLEN Charitable Giving Policy and the Organisational Standard for Delivery of the Charitable Giving Policy by Companies of the ORLEN Group.
• Compliance with the Supplier Code of Conduct is a mandatory criterion in the process of trading partner selection at ORLEN Group companies.
• In line with the ORLEN Group Sustainable Development Strategy for 2021–2023, the Group’s activities in the ‘Society’ area focus on the development of and engagement with local communities, and on building social, consumer and environmental awareness.
• The ORLEN Group is involved in the development of local communities for instance through health promotion and protection initiatives, educational projects, as well as activities to counteract social exclusion and ensure equal opportunities. For more information, see ‘Society’.
• The ORLEN Group monitors its social environment and responds to any emerging needs (e.g., by strengthening security or helping Ukrainian war refugees).
• We are in dialogue and work with local communities in the Group’s closest neighbourhood (including in Płock, Włocławek, and the Pomerania region). Pilot implementation was launched of the ORLEN – A Good Neighbour initiative, with the aim of building lasting ties with local communities and delivering positive social impacts.
• We take steps to educate a broad group of our stakeholders on environmental protection, protect biodiversity and raise environmental awareness.
• Another priority of the ORLEN Group is to care for national heritage and support sports.
• In the relations with employees, we seek to provide them with decent working conditions and eliminate inequality, foster their development, and support them in successfully balancing their personal, professional and social goals.
• In our relations with customers, we are guided by a commitment to their health and safety, we respond to their expectations, work to improve accessibility of our facilities, and inspire the customers to act responsibly.

• Implementation of 5 grant programmes of the ORLEN Foundation: My Place on Earth, We keep watch! We remember!, Health for Płock, ORLEN for Firefighters, Safe Eagle Nestlings.
• Operation of 7 scholarship programmes of the ORLEN Foundation: For Eagles, BONA FIDE, My Above-Average Interests, For a Fellow Countryman, Special Scholarships, Scholarship Programme for Students from Foster Family Group Homes, Life to the Full, and scholarship programmes of the PGNiG Foundation.
• Operation of a loyalty scheme for volunteer firefighters registered in the National Firefighting and Rescue System and a loyalty card scheme for soldiers of the Territorial Defence Force.
• Continuation of the Comprehensive Programme for the Prevention, Diagnostics and Treatment of Cancers and Respiratory System Diseases for Residents of the City and County of Płock, organisation of special events such as the 4th and 5th edition of the Health City project, 3rd edition of the Health for Płock grant programme.
• Cooperation with local communities – including pilot implementation of the ORLEN – A Good Neighbour programme, ORLEN for Płock programme, Free Information System for residents of the Płock region, cooperation with the Grant Fund for Płock. Implementation of local community engagement projects by the ORLEN Gdańsk Branch and the PGNiG Branch Complex. Implementation, together with the Provincial Police Headquarters, of the Learn to Stay Safe Educational Project for primary school students from the Province of Gdańsk.
• Community projects aimed at reducing inequalities, includingFoster Family Group Homes, Christmas Gift Box for Płock Senior Citizens.
• Support for Ukrainian war refugees.
• 4th edition of the #GoodDriver public awareness campaign, focusing on road safety rules.
• We Sell Responsibly campaign for customers and employees of ORLEN service stations relating to the prohibition on sale of alcohol to intoxicated customers and on sale of alcohol and tobacco products to minors.

• Implementation of projects aimed at raising the environmental awareness of our stakeholders. For more information, see ‘Biodiversity protection’.

• We operate the Family Friendly Employer programme, which helps promote health, and we have an Occupational Psychology Centre within our structures. For more information, see ‘Employee matters and respect for human rights’.

• Support of sports and culture /social sponsorship – provided to nearly 100 individual athletes, over 70 clubs, 11 associations, 2 committees, Poland’s most important cultural institutions, as well as 300,000 children who participate in sports programmes. For more information, see the ‘ORLEN Group Sponsorship Report for 2022’.

Key performance indicators for social capital include:

Thanks to the initiatives undertaken as part of our sustainable development efforts, we can obtain better financing terms for our projects and minimise various risks, which has an impact on the financial capital.

The broad range of initiatives benefiting local communities (grant programmes, scholarships, involvement in cultural and sports initiatives) contributes to building an environment conductive to the ORLEN Group’s growth and more investment in the manufactured capital.

Our health promotion programmes, the Family Friendly Employer programme and a wide selection of fringe benefits offered by the employer are aimed at strengthening the human capital.

Our social outreach projects build the ORLEN brand awareness, which translates into greater value of the intellectual capital.

Involvement in projects aimed at raising environmental awareness among our stakeholders has a positive impact on the natural capital.